Got questions? We’ve got answers.
We look forward to hosting you at a NOCHI enthusiast class. If your question isn’t answered here, just drop us a line.
When is check-in?
Class begins promptly at the scheduled time. As a courtesy to other guests, please plan to arrive 15 minutes beforehand to allow time for the check-in process… and feel free to arrive earlier for bites, coffee, or happy hour drinks in the NOCHI Cafe by Gracious, located in our lobby.
What are my transportation/parking options for getting to and from the event?
You will find ample street parking and several paid parking lots in the blocks surrounding NOCHI. The streetcar also runs directly outside our building!
What should I wear? Do I need to bring anything?
In hands-on classes, you’ll be cooking a full meal in a professional kitchen. We’ll have an apron for you, but we still suggest wearing clothes that will keep you comfortable while you roll up your sleeves and get cooking. Please also wear closed-toe shoes for the kitchen and tie your hair back if it’s long. Apart from that, we’ll have all the equipment you need!
For tastings and demos, please feel free to wear anything you’d like.
What time do we eat?
In most hands-on classes, we’ll devote approximately the first 2 hours to demo and hands-on cooking. After that, we’ll sit down together for a family meal.
Do I have to bring my printed ticket to the event?
No! We’ll be checking names on our guest list.
What is your cancellation policy?
Tickets are always transferrable, and they are refundable (via Eventbrite) until 30 days before the class. If your plans change, let us know and we will try to accommodate them. Let us know if you have any questions.
Is it OK if the name on my ticket or registration doesn’t match the person who attends?
That’s fine! Just make sure they let us know upon check-in.
Are there ID or minimum age requirements to enter the event?
We serve alcohol to anyone age 21+ and will be checking IDs upon arrival.
May I take photos during class?
Feel free to document your experience with us and share it on social media with the hashtag #intheNOCHI! You can find us on Instagram @nochi_grams, on Twitter @nochi_tweets, or on Facebook. Please leave professional photography and video equipment at home.