Got questions? We’ve got answers.
We look forward to hosting you at a NOCHI enthusiast class. If your question isn’t answered here, just drop us a line.
What should I wear? Do I need to bring anything?
Closed-toe, no-slip shoes are an absolute must in ALL hands-on classes — we’ll be cooking in a professional kitchen, and your safety and comfort are our top priority. Please feel free to wear any clothes that will keep you comfortable while you cook, as long as they aren’t made with loose, flowy material, which can be a hazard. If you have long hair, it’s a good idea to tie it back. Apart from that, we’ll have aprons and all the equipment you need!
When is check-in?
Class begins promptly at the scheduled time, but please plan to arrive 15 minutes beforehand so you have time to check in and settle in. The NOCHI Cafe by Gracious, located in our lobby, offers coffee, pastries, and a happy hour beginning at 3pm in case you’d like to arrive earlier.
What are my transportation/parking options for getting to and from the event?
You will find ample street parking and several paid parking lots in the blocks surrounding NOCHI. The streetcar also runs directly outside our building!
What is your cancellation policy?
Tickets are refundable (via Eventbrite) until 30 days before the class. If your plans change, we encourage you to sell or gift them to someone, as they are fully transferrable. We always do our best to accommodate last-minute cancellations but cannot guarantee refunds or credits if we’re unable to fill your seat in class.
What time do we eat?
In most hands-on classes, we’ll devote approximately the first 2 hours to demo and hands-on cooking. After that, we’ll sit down together for a family meal.
Are there ID or minimum age requirements to enter the event?
We absolutely love kiddos, but unless otherwise noted, most classes are designed with adults in mind. Enthusiasts younger than 16 years old must be accompanied by an adult. We serve alcohol to anyone age 21+ and will be checking IDs upon arrival.
May I take photos during class?
Feel free to document your experience with us and share it on social media with the hashtag #intheNOCHI! You can find us on Instagram @nochi_grams, on Twitter @nochi_tweets, or on Facebook. Please leave professional photography and video equipment at home.