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New Orleans Culinary & Hospitality Institute
Five NOCHI students displaying plated dishes for their pop-up restaurant

Serving Up Hospitality

Serving Up Hospitality is a flexible, six-seminar series produced in partnership with New Orleans & Company designed to build professional and personal excellence in the hospitality industry. Each seminar will be offered twice, giving participants the freedom to attend sessions at your convenience. There's no need to commit to all six sessions consecutively - mix and match based on your interests and schedule.

And the best part? It’s completely free!

Once you’ve attended all six seminars, you’ll receive your certificate of completion to showcase the knowledge you’ve learned!

Classes take place on NOCHI’s campus at 725 Howard Ave in downtown New Orleans. These classes are only available to employees of New Orleans & Company member companies. Additional information, including parking details, will be sent after your registration is confirmed.

Upcoming dates

  • Previously Hospitality Fundamentals I
    Guest experience foundations, guest experience standards, professional conduct, service recovery and problem-solving

    Monday, March 30, 9AM - 12PM
    Monday, July 6, 1PM - 4PM

  • Previously Hospitality Fundamentals II
    Human connection & impact, body language and presence, guest interaction, creating memorable moments

    Monday, March 30, 1 - 4PM
    Monday, July 6, 9AM - 12PM

  • Previously Functional Skills I
    Service excellence in action, food and beverage fundamentals, steps of service, the art of anticipation

    Monday, April 27, 9AM - 12PM
    Tuesday, July 7, 9AM - 12PM

  • Previously Functional Skills II
    Workplace success & growth, workplace communication, employee retention strategies, road to management and workload prioritization

    Tuesday, April 28, 9AM - 12PM
    Tuesday, July 7, 1 - 4PM

  • Previously Life Skills
    Personal & professional readiness, time management, goal setting, financial literacy

    Monday, June 29, 9AM - 12PM
    Monday, August 3, 9AM - 12PM

  • Previously The Art of Hospitality (Non–F&B)
    Hospitality beyond restaurants, communication and professionalism, guest experience across industries, problem-solving and service mindset

    Tuesday, June 30, 9AM - 12PM
    Monday, August 3, 1- 4PM

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 Register today!