Serving Up Hospitality
Serving Up Hospitality is a flexible, five-seminar series produced in partnership with New Orleans & Company designed to build professional and personal excellence in the hospitality industry. Each seminar will be offered twice, giving participants the freedom to attend sessions across September and October at your convenience. There's no need to commit to all five sessions consecutively - mix and match based on your interests and schedule.
And the best part? It’s completely free!
Once you’ve attended all five seminars, you’ll receive your certificate of completion to showcase the knowledge you’ve learned!
Classes take place from 9 AM - 12 PM on NOCHI’s campus at 725 Howard Ave in downtown New Orleans. These classes are available to employees of New Orleans & Company member companies. Additional information, including parking details, will be sent after your registration is confirmed.
SEMINAR TOPICS:
Functional Skills I: Food & beverage fundamentals, steps of service, art of anticipation
Hospitality Fundamentals I: Guest experience, professional conduct, service recovery
Life Skills: Time management, goal setting, financial literacy
Functional Skills II: Workplace communication, employee retention strategies, road to management
Hospitality Fundamentals II: Body language, guest interaction, creating memorable moments
Questions about the program? Email HIT@nochi.org for more information.
